Dear product and support team,

We wanted to create a presentation with gamma. After a break in use for some time, we expected the UX to remain stable and comprehensible.

The very prominent feature “Create a new one”, which is in beta/LAB, unfortunately did not work intuitively for us. The function has started working, but unfortunately no presentation was created in the end. It was not clear whether it was a user problem, whether it was a software issue, or whether and how much time the system still needed. For us, the process seemed complete, but without a presentation.

This took me 30 minutes and my colleagues stopped using Gamma.

Unfortunately, there were significant delays and expenses during our work.

With the button next + Presentation and then click Agent or Chat, we were able to create the slides.

Unfortunately, we lost time in the team as a result, because not all colleagues used this path along the way.

Our perspective:

* Can it be avoided to present experimental and unstable functions less prominently in the UX in the future?

* Are there ways to either keep the user experience more stable for occasional users who want to work productively and intuitively or a kind of “on-boarding feature” if major UX changes are introduced?

We are looking forward to your feedback.

Thank you so much for working on the product.

Greetings