refund(Could you please expedite the refund process? I was informed it would be processed within 3 days. | Voters

refund(Could you please expedite the refund process? I was informed it would be processed within 3 days.

지현 기

Hello Gamma Team, I am writing to request a full refund for my recent subscription. I just subscribed to the Pro plan today, but I find the service very inconvenient and difficult to use. Furthermore, I mistook the pricing for a monthly plan, but it was charged as an annual subscription of $216.00 by mistake. Since this was an unintended purchase and I have barely used the service, I would like to cancel the subscription immediately and receive a full refund. Thank you for your understanding and prompt assistance. Could you please expedite the refund process? I was informed it would be processed within 3 days.

Nik Payne (Gamma design)

Hey 지현 기, thanks for reaching out, and sorry about the confusion on the annual charge.

Thanks for reaching out—this product board isn't monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.