Pathetic payment methods based on very bad platform singing the same song
Venkat Ramana
Your payment methods are absolutely rubbish and they don't really attempt to charge my credit card but say it got declined. Here is another method where I tried to pay and the screen goes blank. Don't you think you should fix this silly problem that you are throwing it at us?
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Nik Payne (Gamma design)
Venkat Ramana sorry you’re dealing with this. That “declined” message + the blank checkout screen is super frustrating, and thanks for the screenshot.
Thanks for reaching out—this product board isn't monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.
If you can include a couple details there, it’ll help us pinpoint it faster: 1) which browser/device you’re on, 2) whether you see any error text before it goes blank, and 3) roughly what time it happened (and your country). I’ll also pass this along to the team.