New version consumes too many credits and has low production quality
Contato Geral -
The new environment consumes too much credit, in addition to generating very poor presentations. I would like to go back to the previous one - exit the beta, go back to the previous one and get my credits back. Of almost 5000 today I have almost 130. I feel hurt.
Nik Payne (Gamma design)
Hey Contato Geral -, really sorry you’re dealing with that. Burning through credits and ending up with lower-quality output would make anyone feel ripped off.
Thanks for reaching out—this product board isn't monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.
If you’re up for it, when you message them can you include: (1) roughly when you noticed the credit drop, and (2) whether it happens on every generation or only certain types of presentations? That’ll help them dig in faster.