Need support..
Alok Srivastava
Hi Gamma Support,
I am the sole member and Admin of my Gamma workspace. Yesterday I created a folder called Scaler and created a Gamma inside it successfully.
Today I can no longer create or import Gammas into this folder. The folder Share panel says: “No one has Full Access to this folder — assign an owner in Ownerless folders.” My own access is shown as View.
However, when I go to Workspace Settings → Ownerless folders, no folders are listed, so I cannot assign myself Full Access.
I am the workspace Admin and the only seat/member. Could you please restore Full Access/ownership of the Scaler folder to my account?
This appears to have happened during the recent folder-permissions rollout.
Nik Payne (Gamma design)
Hey Alok Srivastava, thanks for the super clear writeup. This product board isn’t monitored by customer support, but our support team can help get your folder access restored. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting “Contact support”.
If you can, include the workspace name and the folder name (“Scaler”), plus a screenshot of that Share panel message so they can triage it faster.