My downloaded PDF file closes automatically
Muttahir Pasha
My downloaded PDF file closes automatically after few seconds. This issue is since yesterday only. The earlier PDF downloaded day before yesterday are opening fine and doesnt close. Im raising this issue since yesterday however no solution in Customer support chat box. I tried all suggestions other PDF files are working fine. only since yesterday files are having issue therefore system issue seems to be ruled out. please check..
Nik Payne (Gamma design)
Thanks for flagging this, and sorry you’ve been stuck in the support chat loop.
Quick heads up: this product board isn’t monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting ‘Contact support’.
If you can include a couple details, it’ll help them triage faster: what device/OS + browser you’re using, which PDF app/viewer opens the download (Chrome viewer, Preview, Acrobat, etc), and whether it happens with every new Gamma PDF or only a specific file.