I have been using Gamma forever, and today is the first time i hav even run out of cresits? I have done more more complex and detailed projects and this is ridiculous. I wouod hate to ahve to cancel, but it seems like you just changed the credit program as a way to do a money grab! Not ok with me. why am I suddenly out of credits?
Bruce Long
I am suddenly utilizing credist at a much higher rate than before? hy and how do I solve this before I ahve to cancel my sibscription and move to another software?
Bruce Long
Thankyou Nick! I’ll try that
Nik Payne (Gamma design)
Hey Bruce Long, sorry you’re dealing with this. I can totally see how suddenly running out of credits would feel like a bait-and-switch.
Thanks for reaching out, but this product board isn’t monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting ‘Contact support’.
If you can include a link to the project where you noticed the spike (or a screenshot of the credits screen) and roughly what you were doing when it burned through credits, that’ll help them pinpoint what changed fast.