Hey thanks for flagging this. Sorry, that sounds confusing.

Just to make sure we route this right: is this about credits being deducted when you downloaded a PDF (like 1707 down to 1692)? If so, this product board isn’t monitored by customer support. Our support team can help you look up what happened on your account. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.

If you can share the exact steps you took right before the credits changed (and any message you saw), that’ll help them investigate faster.