App is slow, laggy, freezy (latency, speed, performance issues)
Bekzod Erkinov
Gamma.app working very slowly, and freezing. Can you help me?
Hans Chou
Dear Gamma team,
I am Hans Chou, a user of your Plus plan. For some reason, the processing time for uploading files and converting them into presentation files has been extremely slow today. I have tried various methods but have been unable to resolve the issue. I kindly ask your team to assist in resolving this problem. Thank you very much!
Nik Payne (Gamma design)
Merged in a post:
After the new update the app has become terrible !!! The backspace button does not work, it randomly hangs....
SuperGryd Jagan
The new app is very very bad. It hangs frequently and lags a lot. Please bring back the old version.
Nik Payne (Gamma design)
Thanks SuperGryd Jagan. We're working on improving the performance of the app. Is it lagging when you hit backspace to merge two cards?
SuperGryd Jagan
Nik Payne (Gamma design) No. the ability to backspace itself was not working. It just started working now.
Nik Payne (Gamma design)
SuperGryd Jagan: thanks for following up. I'm going to merge this into a larger post about performance issues, but LMK if you hit other issues
Nik Payne (Gamma design)
Merged in a post:
TRAVAMENTO AO INSERIR MUITAS PÁGINAS
Bruno Costa
Amo o Gamma, porém ao trabalhar com uma quantidade acima de 15 páginas ele começa a travar, o que faz o trabalho levar mais tempo. Gosto de ir inserindo os layouts manualmente, e com o travamento fica muito ruim de trabalhar. Deixo a sugestão de melhoria desse aspecto.
Nik Payne (Gamma design)
Merged in a post:
Bad, both in Chrome and Safari.
A
Ana Ly
Why your modern AI app works worse and slower than old style typewriter for editing, note pad with pencil for images and birds for transfer and file delivery. Useless with modern devices like iPad.
Alison (Design @ Gamma)
Hi Bruno Costa, our engineering team is aware of the current performance issues and we are actively working to resolve it. We apologize for the inconvenience and we really appreciate your patience!
Alison (Design @ Gamma)
Hi Ana Ly, our engineering team is aware of the current performance issues and we are actively working to resolve it. We apologize for the inconvenience and we really appreciate your patience!
Nik Payne (Gamma design)
Merged in a post:
After Update Problem
Ulaş Can Çınar
After the update, the app has become extremely difficult to work on. It uses a lot of memory and the app freezes constantly. Please fix this.
Nik Payne (Gamma design)
Thanks Ulaş Can Çınar. We're investigating this!
Ulaş Can Çınar
Nik Payne (Gamma design) can i use the old version? Is it changable and if it is changable how can i change? Thank you.
Nik Payne (Gamma design)
Ulaş Can Çınar not yet unfortunately. Confirming you're on Chrome?
Ulaş Can Çınar
Nik Payne (Gamma design) evet chrome için soruyorum
Nik Payne (Gamma design)
Merged in a post:
Lagging
Richard Campbell
After the rebrand, creating cards now seems to be a bit more laggy than usual.
Also, scrolling though my slides is super laggy. The cards can't keep up with my mouse wheel. And it's even lagging when I try to use the side bar for scrolling.
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